Return Policy
Return Policy
(Consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or self-employed professional activity.)
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day:
- on which you or a third party named by you, who is not the carrier, take possession of the goods, if you have ordered one or more goods under a single order and they are delivered together;
- on which you or a third party named by you, who is not the carrier, take possession of the last good, if you have ordered several goods under a single order and they are delivered separately.
To exercise your right of withdrawal, you must inform us (Angela Victoria Gomez Morales, Kopernikusstraße 1, 10243 Berlin, Phone: +49 (0)1578 6137854, Email: angela@bazkberlin.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification of your decision to withdraw before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, including the costs of delivery (with the exception of additional costs arising from your choice of a delivery method other than the standard delivery offered by us), without undue delay and no later than 14 days from the day we receive your notification of withdrawal from this contract. For this refund, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in any case, you will not incur any fees due to this refund.
We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send back the goods before the 14-day period has expired.
You will bear the direct costs of returning the goods.
You will only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or Expiry Reasons
The right of withdrawal does not apply to contracts for:
- the delivery of goods that are not pre-made and for the production of which an individual choice or specification by the consumer is decisive, or which are clearly personalized to the consumer's needs;
- the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- the delivery of alcoholic beverages, the price of which was agreed upon at the time of the contract conclusion, but which can only be delivered after 30 days or more and whose current value is subject to fluctuations in the market which the entrepreneur cannot control;
- the delivery of newspapers, magazines, or periodicals, except for subscription contracts.
The right of withdrawal expires prematurely for contracts for:
- the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery;
- the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
- the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To: Angela Victoria Gomez Morales, Kopernikusstraße 1, 10243 Berlin, Email: angela@bazkberlin.com:
- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if sent on paper)
- Date
(*) Delete as applicable.
(Consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or self-employed professional activity.)
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day:
- on which you or a third party named by you, who is not the carrier, take possession of the goods, if you have ordered one or more goods under a single order and they are delivered together;
- on which you or a third party named by you, who is not the carrier, take possession of the last good, if you have ordered several goods under a single order and they are delivered separately.
To exercise your right of withdrawal, you must inform us (Angela Victoria Gomez Morales, Kopernikusstraße 1, 10243 Berlin, Phone: +49 (0)1578 6137854, Email: angela@bazkberlin.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification of your decision to withdraw before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, including the costs of delivery (with the exception of additional costs arising from your choice of a delivery method other than the standard delivery offered by us), without undue delay and no later than 14 days from the day we receive your notification of withdrawal from this contract. For this refund, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in any case, you will not incur any fees due to this refund.
We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send back the goods before the 14-day period has expired.
You will bear the direct costs of returning the goods.
You will only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or Expiry Reasons
The right of withdrawal does not apply to contracts for:
- the delivery of goods that are not pre-made and for the production of which an individual choice or specification by the consumer is decisive, or which are clearly personalized to the consumer's needs;
- the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- the delivery of alcoholic beverages, the price of which was agreed upon at the time of the contract conclusion, but which can only be delivered after 30 days or more and whose current value is subject to fluctuations in the market which the entrepreneur cannot control;
- the delivery of newspapers, magazines, or periodicals, except for subscription contracts.
The right of withdrawal expires prematurely for contracts for:
- the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery;
- the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
- the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To: Angela Victoria Gomez Morales, Kopernikusstraße 1, 10243 Berlin, Email: angela@bazkberlin.com:
- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if sent on paper)
- Date
(*) Delete as applicable.